These are the rules that govern your use of 92e. Please read them before registering or placing any bets. By creating an account you confirm that you've read and accepted everything on this page.
The most important things to understand before reading the full terms below.
92e is strictly for adults aged 18 and above. Registering on the platform confirms you meet the minimum age requirement. Accounts found to be operated by minors will be closed immediately and any balance will be forfeited.
Each person is permitted one 92e account only. Creating multiple accounts — whether to claim bonuses more than once or for any other reason — is a breach of these terms and will result in all linked accounts being closed and balances voided.
All bonuses and free spin winnings on 92e are subject to wagering requirements before withdrawal. The specific requirement for each offer is shown in the bonus terms before you claim it. Read the conditions first — no exceptions are made after claiming.
Winnings can only be withdrawn via payment methods registered to and verified in your 92e account. Third-party withdrawals are not permitted. Verification of your identity and payment method may be required before withdrawal processing begins.
Any attempt to exploit technical errors, manipulate bonus systems, use automated betting software, or engage in collusive play is strictly prohibited. 92e reserves the right to void bets, close accounts and retain balances where fraudulent activity is identified.
Deposit limits, session time controls and self-exclusion options are available to all registered accounts at any time. 92e will process self-exclusion requests without delay and without asking for reasons. These tools exist for your benefit and we encourage their use.
Please read carefully. These Terms and Conditions apply to all use of the 92e platform, including sports betting, casino, bingo, VIP programme participation and all associated promotional activity. Using 92e constitutes acceptance of these terms in full.
By accessing or using the 92e platform — whether through a browser, mobile device or any other means — you confirm that you have read, understood and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the platform.
These terms apply to all products and sections of 92e, including sports betting, casino games, live casino, bingo and the VIP loyalty programme. Additional terms may apply to specific promotions or features and will be displayed alongside those offers. Where additional terms conflict with these general terms, the more specific additional terms will take precedence for that particular offer or feature.
Your continued use of 92e after any updates to these terms constitutes acceptance of the revised terms. We will notify users of material changes through a prominent notice on the platform and by updating the date shown at the top of this page.
To register and maintain an account on 92e, you must meet all of the following requirements at all times:
92e reserves the right to request identity verification documents at any stage, including at registration, before processing a withdrawal, or following a period of account inactivity. Providing false information during registration is grounds for immediate account closure.
One account per person. Each individual may hold only one registered account on 92e. Creating additional accounts — for any reason, including attempting to claim welcome bonuses more than once — is a breach of these terms. All linked accounts will be closed and any balance across those accounts may be forfeited without notice.
Your 92e account is personal to you. You are solely responsible for all activity that occurs under your account, including any bets placed or games played, regardless of whether you authorised those actions.
You must keep your login credentials — username, password and any two-factor authentication details — confidential at all times. Do not share your account access with anyone, including family members. If you suspect your account has been accessed without your authorisation, contact 92e support immediately via the live chat in your account.
92e will never ask you to provide your password via email, live chat or any other communication channel. Any such request should be treated as fraudulent and reported to us.
You are responsible for ensuring that your use of 92e is legal in your location. 92e does not make representations about the legality of online gaming in any specific jurisdiction and it is your responsibility to verify your own legal position.
All transactions on 92e are conducted in Pakistani Rupees (PKR). No currency conversion is applied to deposits or withdrawals. The following payment methods are currently supported:
Deposits are credited to your 92e wallet in real time or within a few minutes depending on the payment method. Minimum deposit amounts are shown in the deposit section of your account and may vary by payment method.
Withdrawals can only be processed to a payment method that has been used to deposit into your account and that is registered in your name. Third-party withdrawals — where the receiving account belongs to a different person — are not permitted under any circumstances. Before a withdrawal is processed, 92e may require you to complete identity verification by submitting a copy of a valid government-issued ID and proof of payment method ownership.
92e does not charge withdrawal fees. Processing times vary by method — JazzCash and Easypaisa withdrawals are typically processed fastest, while bank transfers may take longer depending on your bank's processing schedule. VIP tier members receive priority processing which reduces waiting times, particularly during high-volume periods.
Funds in your 92e wallet that originated from a bonus are subject to wagering requirements before withdrawal. Only the portion of your balance that consists of real-money deposits and settled winnings from real-money play (not bonus funds) is immediately withdrawable, subject to standard verification checks.
92e offers various bonuses to both new and existing players, including welcome bonuses, deposit match bonuses, free spins and free bets. All bonuses are subject to the following general conditions unless specified otherwise in the individual promotion's terms:
The full terms for each active promotion are available in the Promotions section of your 92e account. We strongly recommend reading these before accepting any bonus offer.
All sports bets on 92e — whether pre-match, live in-play, accumulator or outright — are subject to the following general rules:
92e covers cricket (PSL, international T20, ODI and Test matches), football (major European leagues and international fixtures), esports, kabaddi and other sports as listed in the betting lobby. Market availability for individual events is subject to change.
Casino games on 92e — including slots, live dealer tables, RNG table games and crash games — are provided by third-party game providers. Each game operates according to its own rules, which are accessible within the game itself. The following general conditions apply to all casino play:
The following activities are strictly prohibited on 92e and will result in immediate account closure, voiding of bets and forfeiture of balance:
92e actively monitors account activity for signs of prohibited conduct. Where prohibited conduct is identified, 92e reserves the right to void relevant transactions, close the account and report the activity to relevant financial institutions where appropriate.
You may close your 92e account at any time by contacting our support team via live chat. Before closure is processed, any pending bets will be settled normally and any real-money balance above the minimum withdrawal threshold will be returned to your verified payment method.
92e may close or suspend your account without prior notice in the following circumstances:
Where an account is closed due to a terms violation, any remaining balance may be voided. Where an account is closed for non-breach reasons (such as voluntary closure or inactivity), real-money balances will be returned subject to verification.
92e takes responsible gaming seriously. The following tools are available to all registered accounts:
All gaming on 92e is for entertainment purposes only. No one should play with money they cannot afford to lose, and gaming should never be used as a method of generating income or recovering financial losses. If you feel your gaming is becoming difficult to manage, use the account tools available or visit our Responsible Gaming page for further guidance.
92e is strictly for adults aged 18 and above. There are no exceptions to this rule.
92e provides the platform on an "as is" basis and does not guarantee uninterrupted or error-free service. To the extent permitted, 92e's liability in connection with any dispute arising from use of the platform is limited to the amount of real-money funds in your account at the time of the dispute.
92e is not liable for losses arising from:
Nothing in these terms limits 92e's liability for fraud, gross negligence or any other matter that cannot be excluded by law.
92e may update these Terms and Conditions from time to time. When changes are made, we will update the "Last Updated" date at the top of this page and display a notice on the platform for a reasonable period. For significant changes, we will notify registered users directly through the account notification system.
Continuing to use 92e after a terms update takes effect constitutes your acceptance of the revised terms. If you do not accept the revised terms, you should close your account and withdraw any remaining balance before the changes take effect.
Historical versions of these terms are available on request by contacting our support team.
If you have questions about these Terms and Conditions or any aspect of your account, 92e support is available 24/7 via live chat within your account. For VIP members at Silver tier and above, priority queue access is available. Platinum and Diamond members have a dedicated personal account manager as their primary contact.
You can also reach the 92e support team by email. The support email address is displayed in your account dashboard. Please do not share account details — including passwords — over email.
For responsible gaming queries, self-exclusion requests or deposit limit adjustments, contact support via live chat for the fastest response. These requests are prioritised and processed without delay.